These terms govern your use of the Pedagy platform. By accessing or using Pedagy, you agree to be bound by these terms.
In these Terms, the following definitions apply:
By accessing or using the Platform, you confirm that:
If you do not agree to these Terms, you must not use the Platform.
Pedagy provides a cloud-based learning management system designed for South African schools, including the following features:
We reserve the right to modify, suspend, or discontinue any feature of the Platform with reasonable notice.
Schools are onboarded by Pedagy staff and assigned administrative credentials. Schools are responsible for creating and managing accounts for their Teachers, Learners, and Parents within the Platform.
You are responsible for maintaining the confidentiality of your login credentials. You must not share your password with any other person. You must notify us immediately at support@pedagy.co.za if you suspect any unauthorised access to your account.
Learner accounts are created and managed by the School. Schools are responsible for ensuring that parental consent has been obtained before enrolling minors on the Platform, in compliance with POPIA and the Children's Act 38 of 2005.
We reserve the right to suspend or terminate any account that violates these Terms, without prior notice where necessary to protect the integrity of the Platform or the safety of other Users.
Access to the Platform is provided on a subscription basis. Fees are calculated per enrolled learner per academic year. Current pricing is available at pedagy.co.za/pricing or as set out in your School Service Agreement.
Fees are invoiced annually in advance unless otherwise agreed in writing. Payment is due within 30 days of invoice date. We reserve the right to suspend access for accounts with overdue payments after providing 14 days' written notice.
We may revise our pricing with 60 days' written notice before your next annual renewal date. Continued use after the revised pricing takes effect constitutes acceptance of the new pricing.
All fees are exclusive of VAT. VAT will be added at the applicable rate where required by South African law.
Fees paid in advance are non-refundable except where we materially fail to provide the Platform as described and fail to remedy the issue within 30 days of written notice.
Our collection, use, and protection of Personal Information is governed by our Privacy Policy and POPIA Compliance Statement, which are incorporated into these Terms by reference.
Schools are the Responsible Party for the Personal Information of their Learners, Parents, and Teachers. Pedagy acts as an Operator processing Personal Information on behalf of Schools. A separate Data Processing Agreement is entered into with each School as part of the onboarding process.
We will never sell Personal Information to third parties, nor use Learner data for advertising purposes.
The Platform, including all software, design, trademarks, logos, and documentation, is the exclusive intellectual property of Pedagy (Pty) Ltd. You are granted a limited, non-exclusive, non-transferable licence to use the Platform solely for its intended educational purpose during your active Subscription.
All Content uploaded by Schools, Teachers, Learners, and Parents remains the intellectual property of the uploading party. By uploading Content to the Platform, you grant Pedagy a limited licence to store, display, and process that Content solely for the purpose of delivering the Platform services.
You may not copy, reverse engineer, decompile, disassemble, or attempt to derive the source code of the Platform.
As a User, you agree to:
You must not use the Platform to:
Violation of this section may result in immediate account termination and may be reported to law enforcement authorities.
We aim to provide reliable, continuous access to the Platform. However, we do not guarantee uninterrupted availability. Planned maintenance will be communicated in advance where possible. We are not liable for losses caused by downtime, outages, or technical failures beyond our reasonable control.
To the maximum extent permitted by South African law:
Nothing in these Terms excludes liability for fraud, death or personal injury caused by our negligence, or any other liability that cannot be excluded under South African law.
A School may terminate its Subscription by providing 30 days' written notice before the annual renewal date. No refund is payable for the remaining prepaid period.
We may terminate a School's access immediately if the School: materially breaches these Terms and fails to remedy the breach within 14 days of notice; becomes insolvent or liquidated; or uses the Platform in a manner that poses a risk to other Users or the Platform.
Upon termination, the School's access to the Platform will be disabled. We will retain School data for 90 days after termination, during which the School may request an export of its data. After 90 days, data will be permanently deleted.
These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms shall first be referred to mediation. If mediation fails, disputes shall be resolved by the courts of the Western Cape, South Africa.
We may update these Terms from time to time. Material changes will be communicated by email to the registered School Administrator at least 30 days before taking effect. Continued use of the Platform after the effective date constitutes acceptance of the updated Terms.
For any questions about these Terms, please contact:
| Contact | Details |
|---|---|
| Legal enquiries | legal@pedagy.co.za |
| Support | support@pedagy.co.za |
| Information Officer | popia@pedagy.co.za |
| Postal address | Pedagy (Pty) Ltd, South Africa |